Offices & professional suites
After-hours cleaning that keeps restrooms stocked, trash out and the breakroom off your staff's to-do list.
Commercial cleaningRoanoke Valley, Virginia
Commercial cleaning you don't have to check up on.
Offices, medical and dental practices, storefronts, churches, gyms and apartment common areas across the Roanoke Valley, plus post-construction cleanup for builders. Every quote starts with a free walkthrough and ends with a written scope.
What do you need cleaned?
Two minutes to tell us about your space. Walkthroughs are free, with no obligation.
Every quote starts with a free walkthrough and a written scope within 2 business days
- Free walkthrough, written scope
- We reply within 2 business hours
- Missed something? We come back free
- 30 days' notice to end service
- [Insurance: general-liability carrier; limits go on the COI only]
- COI and W-9, usually the same business day
Who we clean for
Cleaning matched to how your space is used.
Medical & dental offices
Waiting rooms, restrooms and staff areas cleaned after your last patient, with a clear who-cleans-what plan.
Retail stores & showrooms
Glass, floors, fitting rooms and restrooms ready before you open, without moving your merchandise.
Churches & event spaces
Sanctuaries, nurseries, fellowship halls and kitchens, cleaned around services, weddings and events.
Gyms & studios
Equipment, mats, locker rooms and showers, cleaned following your equipment makers' care guides.
Apartment & HOA common areas
Lobbies, halls, stairwells, clubhouses and fitness rooms on set route days, plus make-readies on request.
Post-construction cleanup
Rough, final and touch-up cleans for builders, contractors, tenant fit-outs and remodels.
We also clean homes, by request. Home cleaning
Why us
Why managers switch cleaners, and what we do instead.
It's usually the same few reasons: a missed night, a call nobody returns, a new face every week, and service that slips after the first few months. Here's how we handle each one, in writing.
Switching from another cleaner? We plan your start date around your current notice period.
- Missed nights and half-done listsA written checklist for every visit, and our Re-clean Promise if anything is missed.
- Nobody calls backYou get the owner's direct line. We reply within 2 business hours.
- A different face every week[Confirm: a small assigned crew; we tell you before it changes].
- Great for 90 days, then it slipsQuality walks after your first week, then monthly, for as long as you're a client, not just the first month.
- Locked into a long contractMonth-to-month service with 30 days' notice. Stay because it's working.
How it works
From first call to a clean you can count on.
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Tell us about your space
Two minutes online, or a call or text. Facility type, rough size, how often, and when you'd like us there.
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Free walkthrough
We walk it with you, usually within 2 business days, and note floors, restrooms, supplies and access.
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Written scope and quote
Within 2 business days: a checklist by frequency, your cleaning window, a supplies plan, a lock-up plan and one price for that scope.
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First clean, then a check-in
Keys and alarm handled in person. A quality walk after your first week, and an easy way to report anything we missed.
The Gentle Touch Standard
Careful in your space. Thorough every visit.
- A written checklist for your spaceBy frequency: each visit, weekly, monthly and quarterly.
- Color-coded microfiberRestroom cloths never touch desks or breakroom counters. [confirm color legend]
- Clean first, then disinfectHigh to low, cleaner areas first, restrooms last.
- Every product used by its labelIncluding contact time. Safety data sheets for your site on request. [confirm product names and an SDS binder for each client site]
- Fragrance-free on requestFor tenants, patients and staff who are sensitive to scent.
- We clean around your workWe don't move papers, open drawers, or touch screens and keyboards.
- A lock-up checklist every visitDoors, lights and alarm, checked before we leave.
Access and security
Keys, alarms and lock-up, handled like they matter.
Coded keys, signed out and in
Tags carry a code, never your name or address. A key log for every site.
Your alarm, your audit trail
We ask for individual alarm user codes so you can see and remove them. [confirm alarm-code policy]
A lock-up checklist every visit
Doors, lights and alarm, checked before we leave.
Codes never go in forms or texts
We exchange them in person or by phone after you sign.
For builders and contractors
Rough, final and touch-up cleans, on your schedule.
Rough
After drywall and rough-ins. Scrap and dust out so finishes go in clean.
Final
Before inspection or the owner walkthrough. Every surface, glass and fixture.
Touch-up
Days before turnover. Settled dust and punch-list marks.
HEPA vacuums and damp methods [confirm HEPA equipment]. COI and W-9 on request.
Quotes
Why there's no price list here.
Every space is different, so every quote is custom. We walk it first, then put one price for a written scope in writing. Nothing is added without your written OK.
Walkthroughs are free, with no obligation.
Owner photo goes here
A warm, natural-light portrait. Real photos only, never stock.
Locally owned
Hi, I'm [Owner's first name].
[Two or three sentences in the owner's own words: why she started Gentle Touch, why commercial and construction cleaning, and what clients can count on]
I answer the phone, I walk your space, and I come back if anything isn't right. [owner to confirm this line is true]
Our story
Where we clean
Across the Roanoke Valley and out to the lake.
Offices and storefronts in Roanoke, Salem and Vinton; Cave Spring, Hollins and the Route 419 corridor; new construction in Botetourt County and around Smith Mountain Lake.
Do you clean after hours?
Yes. Cleaning scheduled around your business: evenings, early mornings or weekends. Most offices and practices are cleaned in the evening after close, and your cleaning window is written into your scope.
How do keys and alarm codes work?
After you sign, we pick up keys or fobs in person and log them. We ask for individual alarm user codes so you can remove them any time. Please never put codes in a web form.
Who supplies paper towels, soap and liners?
Your choice: you supply and we restock, we supply them, or we flag low stock for you to reorder. Your proposal names one. [confirm whether Gentle Touch supplies paper, soap and liners]
What if something is missed?
Tell us within 24 hours and we'll come back and fix it within 1 business day, at no charge. That's our Re-clean Promise.
Is there a long-term contract?
Month-to-month service. Either of us can end it with 30 days' notice. How ongoing service works.
Do you still clean homes?
Yes, on request. Tell us about your home.
Ready when you are
Let's walk your space.
Tell us a little about it and we'll set up a free walkthrough. Your written scope and quote follow within 2 business days. We reply within 2 business hours.
Or call (540) 505-1295 · Office Mon–Fri 8am–6pm