Reviews
Reviews from the people we clean for.
Real reviews only, shared with permission. We ask every client for an honest one, and we never fake, filter or pay for a review.
What clients say
From our clients.
Every review shown here is real and shared with the client's written permission. Each one is labeled with a first name or business name, the month, and the kind of work: offices, medical and dental, retail, churches and gyms, property management, post-construction or home cleaning.
Our first reviews are on their way.
Gentle Touch is a new local business, and we'd rather show you an empty space than a single line that isn't true. As clients leave reviews on Google, we'll share some of them here, with a link to read every one.
Want a feel for how we work in the meantime? Read exactly what we clean, see what our reports look like, or read our Re-clean Promise.
Reviews appear here as clients share them. References are available on request. [references available? Only offer them once a client has agreed to be one]
Worked with us?
Leave a review.
A Google review takes about a minute, and it helps other managers and builders in the valley decide who to trust with their keys. Say whatever is true, the good and the not so good. You don't need to mention anything in particular.
Opens our Google review page. Reviews posted there are public and show the name on your Google account.
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Open our Google review page
The button opens the review box for Gentle Touch Cleaning on Google.
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Sign in if Google asks
Any Google account works, personal or business.
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Write a few honest words
What you'd tell a colleague who asked about us. Short is fine.
Private feedback
Or tell us directly.
Something we should know, good or bad? This form goes straight to [Owner's first name], the owner, and it isn't posted anywhere.
This isn't instead of a review. Whatever you tell us here, and whatever score you give us, you're always welcome to leave a public review as well. Leave a review.
Need something fixed? If we missed something on your checklist in the last 24 hours, a re-clean request is the fastest way to get us back, at no charge.
Thank you. We read every note.
If you asked us to get in touch, we'll reach out soon. And if you'd like to share your experience publicly as well, you're always welcome to, whatever score you gave us: leave a review.
Our review policy
How we handle reviews, in writing.
Reviews only help you if they're honest. These are the rules we hold ourselves to, and they go a step beyond what Google and the Federal Trade Commission already require of every business.
The same rule covers your name and logo: we never show a client's name, logo or words on this site, in a proposal or on social media without written permission for that use. Photos and names policy.
- We ask every clientAfter a first month of recurring service, and after a one-time job or a construction phase. Happy or not, everyone gets the same request with the same link.
- We never pay for reviewsNo credits, gifts, contest entries or any other reward in exchange for a review, ever.
- We never filter, edit or scriptWe don't send only happy clients to Google, we don't hide critical reviews, and we don't ask you to use particular words.
- Real names only with consentA review shown on this site carries the name the client agreed to: a first name and last initial, a business name, or neither.
- We ask the person who hired usThe manager, administrator, owner or builder. Never your patients, members, tenants, residents, congregants or customers.
- We reply to reviewsThe good ones and the hard ones. If something went wrong, we'd rather fix it than argue about it.
- No insider reviewsNo reviews from our team, our families or our friends.
- No star ratings in our site codeWe don't add review stars to this website's code for search engines. Any rating you see in search comes from Google itself.
Ready when you are
Let's walk your space.
Tell us a little about it and we'll set up a free walkthrough. Your written scope and quote follow within 2 business days. We reply within 2 business hours.
Or call (540) 505-1295 · Office Mon–Fri 8am–6pm