Offices & professional suites
Restrooms stocked, trash out, breakroom wiped and floors done before your team walks in, to a written checklist you can hold us to.
Or call (540) 505-1295 · Office Mon–Fri 8am–6pm
Every office proposal includes
A written scope you can hold us to.
Sent within 2 business days of your free walkthrough. No obligation.
Who it's for
Usually that's an office manager, an owner or a facilities coordinator with a building to look after on top of a full-time job. We take the janitorial work off that list: one written scope, the owner's direct line, and nothing you have to check up on.
Running a medical or dental practice? See medical and dental office cleaning.
Production buildings have offices, breakrooms and restrooms too, and shift traffic wears them hard. We clean the spaces your people use between shifts and leave the production floor to your team.
We plan the cleaning window around your shift changes, attend your safety orientation, sign in and out, and wear the PPE your site requires. [Confirm whether crews can clean overnight or on weekends for plants that run around the clock]
Request a walkthroughSound familiar?
Offices rarely change cleaners over one bad night. They change because the same small things keep slipping and nobody answers when they do. Here's how we keep them from slipping in the first place.
Every visit follows the written checklist for your office, and lock-up doesn't start until the list is done. If something is still missed, tell us within 24 hours and we come back to fix it within 1 business day, at no charge.
How the Re-clean Promise worksRestocking is a named line on your checklist, not an afterthought. We refill toilet paper, towels, soap and seat covers every visit, and flag low stock before the closet runs dry, so nobody on your team is hunting for supplies midweek.
Keys, fobs and badges go on a key log the day we receive them. Tags carry a code, never your company's name or address, and every visit ends with the same lock-up checklist: doors, lights, alarm.
How we handle accessFrequency
Recurring janitorial service runs on a set schedule, and restrooms and trash set the pace for most offices. We'll suggest a frequency at your walkthrough based on your headcount, restrooms and foot traffic, and you can change it later in writing.
Every weeknight
For busy offices, shared suites and anywhere restrooms see heavy use. Trash, restrooms and the breakroom never sit overnight.
Two or three set nights
A common fit for small and mid-size offices. Restrooms and trash are done every visit, and the weekly tasks rotate across your nights.
The same night each week
For small suites with light traffic. Restrooms, trash and floors every visit, with deeper tasks rotated through the month.
During business hours
Someone on site while you're open to check restrooms, restock, handle spills and reset meeting rooms between bookings. [Confirm whether day-porter service is offered, and for which hours]
Carpet extraction, floor refinishing and other periodic projects are scheduled separately. See floor care and periodic projects.
The scope
This is our standard office scope. At your walkthrough we fit it to your space, and your proposal lists every task with how often it happens, so you always know what a given night includes.
Quarterly, or on the schedule your proposal sets.
Restrooms first
In a Bradley Corp. survey, the restroom problems people found most aggravating were clogged or unflushed toilets (85%) and empty or jammed toilet-paper dispensers (83%). Clients and job candidates notice the same things your staff do.
That's why restrooms and restocking come first on every visit.
How we work in an office
From the first walkthrough to an ordinary Tuesday night a year later, the same habits apply.
We walk the office with you, usually within 2 business days of your request, and note restrooms, floors, supplies, access and the cleaning window you want.
Within 2 business days: a checklist by frequency, your cleaning window, a supplies plan, a lock-up plan and one price for that scope.
After you sign, we collect keys, fobs or badges in person and log them, set up alarm codes by phone, and start on the night you choose.
[Owner's first name] walks the office with you after the first week, so the scope is right before it becomes routine.
Every visit after that
Security & access
Each one is signed out to us on a key log and signed back when you ask for it. Tags carry a code, never your company's name or address.
We ask for individual alarm user codes, so your system shows when we arrive and leave, and you can remove our codes any time. [Confirm the alarm-code policy]
Doors checked, lights off and alarm set before we leave. If a door won't latch or the alarm won't arm, we tell you that night.
We exchange alarm and door codes in person or by phone after you sign. Please never put a code in a web form, an email or a text.
Certificate of insurance and W-9 on request, usually the same business day. Need them first? Request them here.
How quotes work
We quote the scope, not just the square footage. These are the things we look at on your walkthrough.
How much floor there is, and how it's broken up into rooms and floors.
A floor of small rooms takes longer to clean than one open room of the same size.
Usually the most detailed part of each visit, so how many you have matters.
Nightly, a few nights a week or weekly, and the window you need us in.
Carpet, VCT, LVT, tile or sealed concrete, plus any periodic floor care.
More people means more trash, more restroom use and more wear on floors.
Single-stream or sorted, and where each one needs to go.
Who stocks paper, soap and liners, and how much restocking each visit takes.
Keys, fobs, alarm codes and any building rules for after-hours vendors.
Every space is different, so every quote is custom. Walkthroughs are free, with no obligation.
Your price is in writing. Nothing changes without written notice at least 30 days ahead.
How our quotes workScope limits
Knowing the edges up front saves surprises later. Your proposal spells out exactly what's in and what's out.
Want dishes done, or ground-level outside glass cleaned? Ask on your walkthrough. If we can take it on, it goes in your proposal.
Yes. Most offices are cleaned in the evening after close, and early mornings and weekends work too. After you sign, we collect keys, fobs or badges in person and log them, and we ask for individual alarm user codes so you can remove them any time. Please share codes in person or by phone, never in a web form. Our access policy has the details.
Your choice: you supply and we restock, we supply them, or we flag low stock for you to reorder. Your proposal names one, and restocking is a line on every visit's checklist either way. [confirm whether Gentle Touch supplies paper, soap and liners]
Cleared desk surfaces, yes. We never move papers, open drawers or touch screens and keyboards, so if you'd like a desk wiped, clear it before you leave.
Missed something on your checklist? Tell us within 24 hours and we'll come back and fix it within 1 business day, at no charge. Use the report form, or text us a photo.
Yes, in writing, any time. Add a night, drop a task or ask for a one-off extra through our service request form, by text or by email. We confirm the change, and any change to your price, in writing before it starts.
We follow the holiday schedule in your proposal. Tell us about closures and we'll skip that night. [Holiday policy: which holidays you don't clean, and whether a skipped night is made up]
Month-to-month service. Either of us can end it with 30 days' notice by email, text or our online form. How ongoing service works.
Related
Waiting rooms, restrooms and staff areas, with a clear who-cleans-what plan for your clinical team.
Certificates of insurance, W-9s and the details your accounts-payable team needs to add a new vendor.
Office cleaning across the Roanoke Valley, including Roanoke and Salem. See every area we serve.
Ready when you are
Tell us a little about it and we'll set up a free walkthrough. Your written scope and quote follow within 2 business days. We reply within 2 business hours.
Or call (540) 505-1295 · Office Mon–Fri 8am–6pm
