Residents notice the stairwell before anyone else does.
Stairwells, halls and elevator cabs are on every route, with handrails wiped and corners swept, not just the lobby people see first.
Apartment & HOA common areas
Common-area cleaning for apartments and HOAs in the Roanoke Valley.
Lobbies, hallways, stairwells, elevators, clubhouses, leasing offices and fitness rooms on set route days, plus unit make-readies when you need them.
Managing more than one community? Tell us about all of them in one form.
On every route day
- Lobbies and entries
- Hallways and stairwells
- Elevator cabs
- Mail and package rooms
- Clubhouse and leasing office
- Fitness and laundry rooms
- Trash and recycling areas
- Door hardware and rails
Unit make-readies on request. How they work
- Free walkthrough, written scope
- We reply within 2 business hours
- Missed something? We come back free
- 30 days' notice to end service
- [Insurance: general-liability carrier; limits go on the COI only]
- COI and W-9, usually the same business day
Sound familiar?
What property managers tell us
Tours start in the lobby.
Entry glass, mats, the leasing office and its restroom are cleaned on route days, scheduled ahead of your office hours.
Vacant units lose rent every day they sit.
Make-ready cleans on request, booked for when paint and maintenance finish, with the turnaround agreed unit by unit.
Written scope
What we clean on every route
Your proposal lists every task by frequency and names your route days, so your team, your board and your residents know what happens when.
Printable common-area checklistEach visit, on your set route days:
- Lobby and entry: glass, mats, floors and furniture
- Mailroom and package room: floors, counters and mailbox faces (never inside USPS boxes)
- Hallways: vacuumed or mopped
- Stairwells: swept and mopped; handrails wiped
- Elevator cabs: walls, buttons, rails, door tracks and sills, floors
- Clubhouse and leasing office: restrooms, kitchenette, furniture and floors, to our office scope
- Fitness room: equipment touchpoints, mirrors, floors
- Laundry room: machine exteriors, folding tables, floors
- Common trash and recycling areas: floors and door hardware
Once a week:
- Baseboards
- Reachable vents
- Wall spot-cleaning
- Light switches
- Pool or amenity restrooms in season [confirm]
Once a month:
- High dusting and light fixtures within step-ladder reach
- Stairwell detail: corners, landings, rail posts and stringers
- Deep-vacuum entry mats
Quarterly, or as quoted in your proposal:
- Hallway carpet extraction (on request; confirmed at your walkthrough)
- Floor refinishing (on request; confirmed at your walkthrough)
Between residents
Make-ready cleans, on request
When a resident moves out and your maintenance team is done, we clean the unit top to bottom so it's ready for photos, showings and the next lease.
- Kitchen: oven, range hood, fridge, dishwasher and microwave inside and out; cabinets and drawers inside and out; counters and sink
- Bathrooms, top to bottom: tub or shower, toilet, vanity, mirror, cabinets
- Floors, baseboards, doors and frames
- Interior windows, sills and tracks; blinds
- Closets and shelves
- Light fixtures, switch plates and outlet covers
We come in after paint and repairs are finished, so the unit stays clean for the next resident. Turning several units at once? List them on one request and we'll plan the day with your maintenance lead.
- Photos when each unit is doneA photo set to the manager as each unit is finished. [confirm]
- Turnaround agreed per unitSet when you book, based on the unit and the next move-in date. [typical turnaround]
- Unit keys by hand-offSigned out and back in on a key log. Never codes in a form: please share codes in person or by phone.
For managers and boards
Working with property managers and boards
Most of what makes a common-area vendor easy to work with happens off the floor: paperwork, invoices, keys and one person who answers.
- Set route daysThe same days every week, named in your proposal, so residents and staff know when we'll be on site.
- Alongside your maintenance teamWe let your team know about burned-out lights, leaks or damage we notice on route. Repairs stay with them.
- Courteous around residents and petsWet-floor signs wherever we mop, doors and gates closed behind us, and hallways kept passable while we work.
- COI naming you or the associationAdditional-insured wording where your contract requires it. [Insurance: general-liability carrier; limits go on the COI only]. Request a COI.
- Vendor-portal onboardingWe'll register in the vendor or compliance portal your company uses. [portals already registered, if any]
- Monthly invoices to your AP teamBilled per property or per association, on Net 15 terms. Longer payment terms and a W-9 on request.
- One contact for several propertiesOne proposal format, one invoice rhythm and one phone number across your portfolio. Multi-site setup.
- Re-clean PromiseMissed something on your checklist? Tell us within 24 hours and we'll come back and fix it within 1 business day, at no charge.
- Easy to endMonth-to-month service. End it any time with 30 days' notice by email, text or our online form.
No price list, on purpose
What shapes your quote
- Buildings and floors
- Elevators
- Your amenity list
- Carpet or hard floors
- Route days each week
- Make-ready volume
- Supplies: who stocks liners and paper
Every space is different, so every quote is custom. Walkthroughs are free, with no obligation. Your written scope and quote follow within 2 business days of the walkthrough.
How our quotes workClear limits
Not part of our service
- Trash-chute interiors
- Elevator pits and machine rooms
- Inside USPS mailboxes
- Pest control
- Trash valet
- Pressure washing [offer?]
- Painting or maintenance
- Mold, lead or asbestos remediation
- Biohazard, trauma or blood-spill cleanup
- Kitchen hood, exhaust-duct or HVAC duct cleaning
- Exterior windows above ground level, or any lift or rope work
- Junk, furniture or debris hauling, including move-out leftovers
- Snow removal
Questions
What property managers and boards ask
Something else? Text us or call (540) 505-1295. We reply within 2 business hours.
Read the full FAQDo you clean on weekends?
Yes. Cleaning scheduled around your business: evenings, early mornings or weekends. Some communities add a Saturday or Sunday pass after busy weekends at the clubhouse or pool, or around move-out days when trash areas fill up. Your proposal lists your route days.
How do you get unit keys?
By hand-off from your office or maintenance team, signed out and back in on a key log. If you'd rather leave keys in a lockbox at the office, give us the code in person or by phone. Please never put codes in a web form or a text.
Can you do several make-readies in one day?
[How many make-ready units a crew can turn in one day, and the notice needed]. Tell us your expected move-out volume at the walkthrough, and the plan for busy months goes in writing with your proposal.
Do you clean carpets in units?
Ask on your walkthrough. Carpet extraction is a floor project we quote separately, and we'll confirm whether we take it on (on request; confirmed at your walkthrough). Floor care and periodic projects.
Do you work with HOA boards and invoice the association?
Yes. We can walk the property with a board member or your community manager, send a written scope the board can review at its next meeting, and invoice the association directly. If the board needs a W-9 or a certificate of insurance naming the association, request them here.
Do you clean trash rooms?
Yes: floors swept and mopped, walls spot-cleaned, door hardware wiped and loose trash around the containers picked up. We don't clean inside trash chutes, which takes specialist equipment, and we don't offer trash valet.
Related
For the rest of the property
Leasing and management offices
Leasing offices get our office scope: restrooms, breakroom, trash, desks you've cleared and floors, to a written checklist.
Community fitness rooms
Our gym methods: skin-contact surfaces first, cleaner on the cloth and never sprayed on consoles, products suited to the equipment.
Ready when you are
Let's walk your space.
Tell us a little about it and we'll set up a free walkthrough. Your written scope and quote follow within 2 business days. We reply within 2 business hours.
Or call (540) 505-1295 · Office Mon–Fri 8am–6pm